The summer of 2017 a new term - Overtourism - burst into discussions about tourism. While the issues of overtourism have been around for some time, the folks at Skift named it and featured it in their 2017 megatrends. People in some of the most popular destinations, frustrated with the negative impacts of tourism, reached their tipping point, and a tourist backlash began. There is no question that overtourism is a problem. But overtourism is a symptom of a bigger challenge - sustainable destination management -...

We live in a world of big hits and long tails and it has a big impact on tourism. It was linguist, George Zipf that noticed that the most common word is used twice as much as the second most common word, three times a frequently as the third most popular. It is called inversely proportional. When you graph this relationship with the most popular thing on the left and the least popular on the right, you get a line that is starts high, drops quickly, and but never seems to end as it...

Overtourism is a significant problem for many of the world’s most popular destinations. In the summer of 2017, the issue of overtourism came to a boil with many media outlets questioning – what can be done about overtourism? The problem was (and is) immediate and seemed to have come upon us suddenly - almost by surprise. Of course, overtourism wasn't a surprise. Like many feedback loops in systems, the problem of overtourism had been building in the tourism system for a long time before it was noticed by the...