It has become common for calls for sustainability in tourism. But what does that mean ? The definitions of sustainable tourism don't help answer this question much. Most definitions these days include the Triple-Bottom-Line (People, Planet, Profits), TBL, and the importance of taking a long term view - considering both today and tomorrow. These definitions are conceptually appealing but frustratingly vague. In some ways, sustainable tourism requires three-dimensional thinking. On one dimension, there are the activities required for each component of the TBL. For example, the simplest...

"A brand is no-longer what we tell consumers it is. It is what consumers tell each other." Scott Cook - Founder of Intuit. While Cook's experience as a software developer may seem far removed from tourism, this insight is having profound impact on Destination Marketing. At a time when destination branding is becoming more important, there is a greater realization that branding is not just a function of "Promotion" - great advertising, PR, online advertising, etc -  another of the 4 P's of marketing is taking its place in...