Tourism is a team activity - it requires many different actors, each with their own specialty - to create great tourism experiences. In each tourism destination, there are many players, contributing unique services, acting in concert, but acting independently, on the tourism team. The way tourism teams work in destinations is fascinating for a number of reasons. I'll explore some of the unique elements of these teams in coming posts but today I want to focus on the question - who is in charge of the team ?...